About the E.C.C.

History of 911

Non-Emergency Line

911 Tips

911 Emergency Dispatcher

911 Emergency Call Taker

E.C.C. Recruitment

E.C.C. Training


About the E.C.C. Our Emergency Communications Center (ECC) is the primary public safety dispatch center for the City. Those answering calls for service are the FIRST responders to the emergencies that take place. - learn more


History of 911 The three-digit telephone number "9-1-1" has been designated as the "Universal Emergency Number," for citizens throughout the United States to request emergency assistance. - learn more


Non-Emergency Line The Columbus Division of Police Non-Emergency line is (614) 645-4545. This line should be used for all calls relating to situations that DO NOT involve threats to life or major crimes. - learn more


911 Tips Since 911 is for emergencies only, it helps to understand when to call and when not to call. 911 should be used for crimes in progress, life threatening situations, medical/fire emergencies, and any unknown situation. - learn more


911 Emergency Dispatcher The role of a 911 Emergency Dispatcher includes the use of a computer-aided dispatch system, then determining cruiser assignments based on the priority of a run, and marking cruisers into and out of service. - learn more


911 Emergency Call Taker The role of a 911 Emergency Call Taker includes handling incoming calls for emergency police, fire, and/or medical services via an enhanced 911 system and non-emergency inquiries. - learn more


E.C.C. Recruitment Are you looking for a rewarding and exciting career? Do you have a desire to help and make a difference in your community? Then the City of Columbus 911 Emergency Communications Center is looking for you! - learn more


E.C.C. Training All training starts with 911 Emergency Call Taker training. It takes approximately six months to be trained and released on your own as a 911 Emergency Call Taker in the City of Columbus. - learn more