ABOUT US


Director Tracie DaviesTracie Davies was named Director of the Department of Public Utilities in January 2016. She has served as the Director of the Department of Public Service since July, 2013. Davies joined the City of Columbus in 2008 as an assistant director of development and became the first director of the Department of Building and Zoning Services in 2010. Davies also served as Director of Public Service for the City of Marysville from 2002 to 2008. Prior to that Davies served as an Assistant Director of Public Service and assistant to the Mayor for the City of Gahanna and as infrastructure project manager for the Greater Columbus Chamber of Commerce.

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Department Mission:
To enhance the quality of life, now and into the future, for people living, working and raising families in central Ohio through economic, efficient, and environmentally responsible stewardship of superior public utilities.

Public Utilities Contact Directory Find important contact information for the Department of Public Utilities. Utility Non-Emergency Customer Service: (614) 645-8276.  - learn more

Public Utilities is ISO 14001 Certified

Public Utilities is ISO 14001 Certified ISO Certification is the gold standard for entities that value environmental stewardship. Less than 1% of those holding this certification in the country are known to be government or public entities.
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Economic Inclusion Plan

Economic Inclusion Plan This Agency Economic Inclusion Plan is intended to serve as an overview of our contracting opportunities as well as an invitation to those business enterprises wishing to access them. Diversity and inclusion are organizational values that extend to our workforce of over 1200 employees and procurement activity with minority and female owned businesses. - learn more

The Division of Water

The Division of Water Services include: Customer service, call center, public payment office, meter reading, repair, and inspections; water treatment and distribution through three water treatment plants; maintenance of the water distribution systems, plants and related infrastructure; capital improvements program; and water source protection programs, regulatory compliance and water quality monitoring.  - learn more

The Division of Sewerage & Drainage

The Division of Sewerage & Drainage Services include wastewater collection and treatment; maintenance of the storm, sanitary and combined sewer collection systems, treatment plants & related infrastructure; stormwater management, industrial pre-treatment & regulatory compliance programs to protect surface water quality; operation of the Compost Facility which offers Com-Til  mulching/soil amendment products; and more. - learn more

The Division of Power

The Division of Power Services include competitively priced electricity services, a street lighting program, maintenance, capital improvements and more. - learn more

Water Treatment Process

Water Treatment Process General Water Treatment Process is described with a cross-reference illustration. - learn more

Wastewater Treatment

Wastewater Treatment The Division of Sewerage and Drainage operates two wastewater treatment plants, Jackson Pike and Southerly. Wastewater from Columbus and 22 contracting suburban communities flows to one of these two plants. - learn more

Columbus' Watershed Management Program

Columbus' Watershed Management Program A high quality water supply source allows us to provide Columbus area residents with excellent drinking water at a reasonable cost. Our watershed program's focus is to protect our drinking water source and supply.   - learn more

Public Utilities FAQs

Public Utilities FAQs The following is a categorized listing of frequently asked questions, terms and other subject explanation data sets. - learn more

Our History

Our History Milestones in the history of the City of Columbus Department of Public Utilities role in; waste water treatment, street lighting, providing municipal power and the supply and management of water. - learn more

Water Facts

Water Facts Less than 1% of the world’s fresh water supply is available for human consumption.  Water is the original health beverage; it contains no fat, calories or cholesterol. 60% of an adult’s body is water. - learn more