Customer Service Phone

Receive Public Utilities Emails

Sign Up Through GovDelivery


  Payment Portal     PayBillsLogo

 Check for unpaid sewer charges  

Payment LocationsPayment Locations: Visit our  Payment Locations page for in-person pay or for the mailing addresses. Western Union, Kroger, Meijer, Giant Eagle, Walgreens and others accept Columbus utility bill payments too. For locations please visit Western Union or call 1-800-325-6000. Please be aware that contracted vendor payment locations charge a convenience fee.   Payment Options page includes a complete list of payment options and associated fees (if any).

     Piggy Bank  Reduce Your Bills & Financial Assistance: Whether through temporary financial assistance, discount programs or conservation, there are many ways to reduce your bill and we offer payment arrangements.

   Dollar Sign Button

Rates & Fees Includes a menu of Average Costs & other Bill Related Links


Bill Design In an effort to develop a more customer-friendly invoice, our bill design opens with a quick account summary on top and a tear-off payment stub at the bottom - all the pertinent details at a glance. It also provides a detailed breakdown of all charges, meter readings and is enhanced with a usage history section, including a bar graph.  Preview a sample bill

Other "Bill Payment" Information Follows
including a Tenant Billing Agreement to arrange bill payment by a tenant with property owner's approval. The property owner will continue to receive copies of the bills since he/she is ultimately responsible for all charges. 

Bill Payment - 6 Items