Utility Payment Locations

Visit our New Payment Portal where you can make payments, sign up for paperless billing, set up automatic payments and more. If you prefer, you can still  Pay Online using our original payment site (NOTE: this page will be phased out over time). View a list of Payment Options and associated fees (if any). 

City Treasurer's Office - City Hall  
90 W. Broad Street, Columbus, Ohio, 43215 
Hours of Operation 8 AM - 4:30 PM 
After Hours Drop Box: Southeast Entrance to City Hall 
Columbus Utilities Complex  
910 Dublin Road, Columbus, Ohio, 43215 
Walk in payment office 7:30 AM - 5 PM 
After Hours Drop Box: Front side of Drive-thru Building

Mail Payment to: 
Columbus City Treasurer - Power, Sewer & Water Services 
PO Box 182882 
Columbus, OH 43218-2882  
Make check payable to: Columbus City Treasurer 
Other Payment Locations 
Kroger, Meijer, Giant Eagle and Walgreens are now accepting Columbus utility bill payments. For more locations please visit  Western Union or call 1-800-325-6000. Please be aware that contracted vendor payment locations charge a convenience fee.

NOTE: If you received a Turn-off Notice postcard, if your door has been tagged for nonpayment or your service has been terminated, you must call 614-645-8276 to restore or prevent termination of service.