Aerial View of Griggs

Contact Info Department of Public Utilities
Contact Directory

Walk-in Payment Office:
Temporarily Closed
After-hours Drop Box Available: 
111 N. Front Street
Columbus, Ohio 43215
Free short-term Parking
(garage across Long St) 
Directions
Public Utilities Customer Service Phone:
614-645-8276
Weekdays 8:30 am - 1:30 pm
Email: utilityleadrep@columbus.gov 

PUBLIC UTILITIES:

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Please note, the utility bill payment and permit offices moved to the new Michael B. Coleman Government Center, 111 N. Front Street. Customers wishing to pay their bill in person can visit the new service desk on the first floor between 7:30 am and 5 pm Monday - Friday. There is free short-term parking in the garage across Long Street and a drop box is available for after-hour payments. Bill payments will no longer be accepted at 910 Dublin Road or in the City Hall Treasurer’s Office. For questions call Customer Service at 614-645-8276 or to pay online, please visit our Customer Portal.

Utility Payment Locations

Visit our Payment Portal where you can make payments, sign up for paperless billing, set up automatic payments and more. View a list of Payment Options and associated fees (if any).  

Michael B. Coleman Government Center
111 N. Front Street, Columbus, Ohio 43215
Hours of Operations 7:30 AM - 5:00 PM
After Hours Drop Box Available
Free short-term parking in garage across Long Street

Mail Payment to: 
Columbus City Treasurer - Power, Sewer & Water Services  
PO Box 182882  
Columbus, OH 43218-2882   
Make check payable to: Columbus City Treasurer  
   
Other Payment Locations 
For a complete list of locations please visit  Western Union or call 1-800-325-6000. Many Kroger, Meijer, Giant Eagle and Walgreens stores accept Columbus utility bill payments. Please be aware that contracted vendor payment locations charge a convenience fee.

NOTE: If you received a Turn-off Notice postcard, if your door has been tagged for nonpayment or your service has been terminated, you must call 614-645-8276 to restore or prevent termination of service.