. Customers wishing to pay their bill in person can visit the new service desk on the
. There is free short-term parking in the garage across Long Street and a drop box is available for after-hour payments.
For questions call Customer Service at 614-645-8276 or to pay online, please visit our
Utility Payment Locations
Visit our New Payment Portal where you can make payments, sign up for paperless billing, set up automatic payments and more. View a list of Payment Options and associated fees (if any).
Michael B. Coleman Government Center
111 N. Front Street, Columbus, Ohio 43215
Hours of Operations 7:30 AM - 5:00 PM
After Hours Drop Box Available
Free short-term parking in garage across Long Street
Mail Payment to:
Columbus City Treasurer - Power, Sewer & Water Services
PO Box 182882
Columbus, OH 43218-2882
Make check payable to: Columbus City Treasurer
Other Payment Locations
For a complete list of locations please visit Western Union or call 1-800-325-6000. Many Kroger, Meijer, Giant Eagle and Walgreens stores accept Columbus utility bill payments. Please be aware that contracted vendor payment locations charge a convenience fee.
NOTE: If you received a Turn-off Notice postcard, if your door has been tagged for nonpayment or your service has been terminated, you must call 614-645-8276 to restore or prevent termination of service.