Utility Payment Locations
Visit our New Payment Portal where you can make payments, sign up for paperless billing, set up automatic payments and more. If you prefer, you can still Pay Online using our original payment site (NOTE: this page will be phased out over time). View a list of Payment Options and associated fees (if any).
City Treasurer's Office - City Hall
90 W. Broad Street, Columbus, Ohio, 43215
Hours of Operation 8 AM - 4:30 PM
After Hours Drop Box: Southeast Entrance to City Hall
Columbus Utilities Complex
910 Dublin Road, Columbus, Ohio, 43215
Walk in payment office 7:30 AM - 5 PM
After Hours Drop Box: Front side of Drive-thru Building
Mail Payment to:
Columbus City Treasurer - Power, Sewer & Water Services
PO Box 182882
Columbus, OH 43218-2882
Make check payable to: Columbus City Treasurer
Other Payment Locations
Kroger, Meijer, Giant Eagle and Walgreens are now accepting Columbus utility bill payments. For more locations please visit Western Union or call 1-800-325-6000. Please be aware that contracted vendor payment locations charge a convenience fee.
NOTE: If you received a Turn-off Notice postcard, if your door has been tagged for nonpayment or your service has been terminated, you must call 614-645-8276 to restore or prevent termination of service.