Establish New Utility Service   NewHome
Information on opening new water, sewer or power service accounts, including how to connect to city services, obtain street lighting, or obtain water service to a community garden. Contact information for closing accounts, call: 614-645-8276 weekdays, 7:00 a.m. to 6:00 p.m.

New Water, Sewer & Electricity Service - for Property Owners

New Water, Sewer & Electricity Service - for Property Owners I just bought a house and need to start water/sewer (or electricity) service. Our Customer Service Center can assist you with establishing new service. They will need to get some information from you and obtain a meter reading from the property. The number is 645-8276. Representatives are available to take your call Monday through Friday 7:00 a.m. to 6:00 p.m. - learn more

New Water and Sewer Service - for Tenants

New Water and Sewer Service - for Tenants I just leased a house (or purchased on land contract) and need to start water/sewer service. You will need to complete and sign a Tenant Billing Agreement with the property owner in order to be directly billed; the property owner will receive a copy of all bills. Our Customer Service Center can assist you. The number is 645-8276. Representatives are available to take your call Monday through Friday 7:00 a.m. to 6:00 p.m. View FAQs.
- learn more

Connect to City Power - Service Area Map

Connect to City Power - Service Area Map

If you live or operate a business within our general service territory we may be able to provide your electric service. Please complete the online service request form or contact Customer Service at 645-7360. Thank you for your interest in City Power. NOTE: the map is only a general outline -  our representatives will be able to determine if you are within our service territory.  

View Service Area Map by Zip Code - learn more

Obtaining Water Service To verify if a property is eligible for water service from the City of Columbus, please contact the Sales Office at (614) 645-7330. 
Includes associated forms required for connecting to city water service and a schedule of the fees. More About Obtaining Water Service... - learn more

Obtaining Sanitary Sewer Service To verify if a property is eligible for sanitary sewer service from the City of Columbus, please contact DOSD's Permit Desk (614) 645-7490, in person at 910 Dublin Rd., 3rd Floor or E-mail your question. More About Obtaining Sanitary Sewer Service... - learn more

Obtaining Water Service in a Community Garden

Obtaining Water Service in a Community Garden Learn how to obtain water service to get a garden started in your community and the potential cost that may be incurred. - learn more

Auxiliary Metering Systems

Auxiliary Metering Systems Sewer charges are based on water usage and assumes all water is discharged to the city’s sewer system. Those using large amounts of water not entering the sewer system (examples: outdoor watering, irrigation systems) could save by installing an auxiliary meter system.The system must be purchased, installed and maintained privately. Only specific meters will be approved for usage and must be inspected by the city to set up the account. A $2 service charge is added for auxiliary meters.For questions, information on the equipment and proper installation or to schedule an inspection call: 645-8276 weekdays, 7 a.m. - 6 p.m.Learn More About Auxiliary Metering Systems  - learn more

Request Neighborhood Street Lighting

Request Neighborhood Street Lighting There are two programs neighborhoods can participate in to request street lights: standard wood poles or decorative street lights. Due to funding limitations a waiting list currently exists in both programs; however, neighborhoods can still apply to get on the list. - learn more

Water & Sewer Contract Communities DPU provides water & sewer service to over 20 communities in addition to Columbus through contractual agreements. Many of the customers in these communities receive a bill from Columbus. Other municipalities buy water in bulk from Columbus and handle their own billing (master metered communities). - learn more