Flooding and Water Leak Information

Information and resources for customers experiencing flooding issues.

Locating a Water Meter & Emergency Service Valve

Locating a Water Meter & Emergency Service Valve Locate & mark your main control valve; show everyone in the house how to turn off water in an emergency. - learn more

Water Leaks in the: Street, Hydrant, Yard, or Meter

Water Leaks in the: Street, Hydrant, Yard, or Meter Learn where to report leaking water or pooling/flooding water. Depending where the leak is, it may be a City resposibilty or the property owner's. - learn more

Basement Flooding Information

Basement Flooding Information Water in the basement is usually caused by one of two sources:
1) stormwater seeping through walls, floors or windows, or
2) sanitary sewer backups from the basement drain.
Learn more about the common causes, where to report storm and sanitary sewer problems, what we are doing about aging sewers and wet weather problems, and other tips.  - learn more

What to Do if Your Basement Floods

What to Do if Your Basement Floods For a sewer backup coming through the floor drain, please call as soon as possible: (614) 645 7102 (available 24 hours). Learn about important safety information and clean-up instructions. - learn more

Project Dry Basement

Project Dry Basement This program will cover the cost of an approved backflow prevention device for single and two-family homes in Columbus that have experienced sewer backups during wet weather. Sewer backups must be reported immediately to the 24-HOUR Sewer Maintenance Operations Center at 645-7102, 311 OR 645-3111. - learn more

Help Prevent Street Flooding - Keep Storm Drains Clear

Help Prevent Street Flooding - Keep Storm Drains Clear Help prevent street flooding by keeping storm drains free from blockages. Trash, leaves, debris, snow & ice are all common causes of strom sewer blockages - you can help. - learn more

Prepare for Cold Weather & Freezing Temps -

Prepare for Cold Weather & Freezing Temps - Learn how to prepare your water lines for cold weather & freezing temps and what to do if your pipes freeze or break. - learn more