Aerial View of Griggs

Contact Info

Department of Public Utilities
Contact Directory

Financial Assistance/Discounts
Payment Arrangements

Walk-in Payment Office:
Temporarily Closed

After-hours Drop Box Available: 
111 N. Front Street
Columbus, Ohio 43215
Free short-term Parking
(garage across Long St) 

Customer Service Phone:
614-645-8276
Weekdays 7 am - 6 pm
Email: 
[email protected] 


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1-20-17 News Release
News Date: January 20, 2017

Division of Water Crews Continue Repair Work

The Columbus Department of Public Utilities is announcing a planned water service disruption on Saturday, January 21, 2017, from 8:00 a.m. to approximately 2:00 p.m. for the area directly impacted by last Monday’s water main break. The city has contacted residents, health care facilities, and others in the area and apologizes for any inconvenience. 

The shut off is needed to continue to make repairs to a 20-inch main line that was damaged earlier in the week, and a boil advisory is not anticipated.  A map that shows in red the area impacted is available here.  The media will be notified when the service is restored.