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News Date: August 14, 2020

Boil Water Advisory

The Columbus Department of Public Utilities is advising customers of a boil alert due to a power outage affecting the Dublin Road Water Plant on August 14.  As a precautionary measure, customers in the following area are advised to bring all water used for cooking and drinking to a rolling boil for one minute until further notice. This boil advisory will affect customers only in the following area (see map):

North:  King Avenue
West:   Dublin Road/33 to Central Avenue 
South:  I-270
East:    Parsons Avenue

In lieu of boiling, bottled water may be used for drinking water until the advisory is lifted for this area.  The media will be notified of a boil water cancellation after the Division of Water has completed necessary sampling and analyses of the water in this area to ensure safe consumption.   If Columbus water customers have questions, they should call Customer Service at 614-645-8276.  

The following additional information is required by the Ohio EPA in this advisory: 

This event may also cause additional disruptions in water quality including discolored water and/or potentially a temporary increase in lead levels in the drinking water.  As a standard practice the USEPA recommends the following actions to reduce possible lead exposure in drinking water: 

If water has not been used for several hours, run the tap until there is a noticeable temperature drop. Then, run water for 30 seconds to 3 minutes before using it for drinking and cooking. This helps flush water that may have contained lead that may have leached from plumbing.

Use cold water for cooking, drinking, and preparing baby formula. Boiling the water will not reduce lead.

Clean your faucet aerator regularly.  

For additional information about reducing exposure to lead in water, please visit the following web sites:, or the Lead in Drinking Water area of the Columbus Department of Public Utilities’ website at